Our story

Building reading cultures that feel personal and practical.

gentle-moss began as a small team of librarians, editors, and community hosts who wanted to bring the atmosphere of independent bookshops into everyday spaces. We now partner with organisations across the UK to design reading environments that are both welcoming and easy to maintain.

What we believe

Reading should feel like a shared ritual rather than a solitary task. Our role is to make that ritual simple to join.

Philosophy

Collections as living ecosystems.

We design collections for longevity. That means thoughtful shelving, clear wayfinding, and a predictable rhythm of updates that keeps readers engaged without overwhelm.

We work closely with local booksellers and publishers to keep collections responsive and reflective of the communities they serve.

Values in practice

Respect for time

We create short, friendly pathways for people who are new to reading or returning after a gap.

Careful inclusion

Every shelf is reviewed for representation, accessibility, and balance of voices.

Steady stewardship

We prioritise routines that help teams keep collections in great shape.

Leadership

Meet the team guiding each project.

Maeve Collins

Director of Curation. Former library strategist focused on community-led collections.

Jonah Patel

Reading Programme Lead. Designs workshops and ritual-based reading sessions.

Elise Harper

Operations and Partnerships. Coordinates sourcing, logistics, and ongoing care.

Milestones

Progress rooted in long-term partnerships.

2016 Founded as a two-person curation practice.
2019 Expanded to national programming for hospitality groups.
2022 Launched our reader insight framework.
2025 Reached 100 active collections across the UK.

Trust indicators

Professional, reliable, and easy to work with.

We maintain clear reporting cycles, transparent sourcing, and an open feedback loop with each client. Our approach blends creative direction with careful project management.

How we stay accountable

  • Quarterly reading impact summaries
  • Ethical sourcing and supplier audits
  • Accessibility-first collection reviews
  • Documented handover and training

Why partners choose us

We are known for calm delivery, attentive listening, and collections that feel unmistakably human. Our clients stay with us because we do the quiet, continuous work that keeps reading spaces alive.

Benefits

What your organisation gains

  • A curated collection tailored to your audience
  • Operational guidance for ongoing upkeep
  • Programmes that increase engagement over time
  • Clear documentation for internal teams