Privacy policy
How we handle your information
This policy explains how gentle-moss collects, uses, and protects personal data when you visit our website or contact our team.
Information we collect
We collect information you share when you email us or request a proposal. This may include your name, organisation, contact details, and project information.
We also collect limited usage data through cookies to understand how visitors interact with our website.
Typical data points
- Name and role
- Email address
- Organisation details
- Project goals and timelines
How we use data
We use your information to respond to enquiries, prepare proposals, and deliver our services. We may also use it to improve our content and accessibility.
Legal basis
We process data based on legitimate interests, contractual necessity, and consent for optional cookies.
We never sell your information or use it for unrelated marketing.
Sharing and retention
We share information only with trusted suppliers who help us deliver services, such as printing or logistics partners. Data is kept only as long as necessary for the purposes described.
Your rights
- Request access or correction
- Ask for deletion when appropriate
- Withdraw consent for cookies
- Object to certain processing
Contact for privacy matters
Email us at [email protected] with any privacy or data requests. We respond within one working week.